June 23rd:Early this year my oldest daughter Keely contacted and worked with Alana Sue on getting her sister the perfect prom gown. Because it was a couple season’s ago style, we were unable to locate one but Alana went above and beyond to make this happen!!I wanted to share some pictures from Prom. (the first picture is Lane’s reaction at seeing her for the first time) I think it was well worth the money and wait!! All night long she received compliments on how elegant she looked and how beautiful the gown was.Please let the designer of Le Femme know how much we appreciate the custom made dress!!Alana Sue—you are the BEST. I was nervous that the girls were making this transaction so far away, but this was an amazing experience. Thank you for being good to my girls!Ashley is now running for Miss Macoupin County the first part of July and will be wearing this same gown!! I know she will be in the most stunning dress there!!
DawnaHeather SummererJuly 13thThank you so much for all of your effort. I am amazed how helpful you were. You really went above and beyond in making my purchase as painless as possible. This is our first entrée into pageants. If my daughter decides to stick with it, I will be back.
Dec 20th, 12:29am
My daughter, Avery, and I were in the store this past Weds. (12/17) and I just wanted to let you know what a wonderful experience it was. Not only did we have much success in finding almost everything my daughter needs for an upcoming pageant, we received excellent customer service from Brooke Hammer. As a mother, it was so nice to have someone there to assist in getting all of the dresses, zipping them, putting them up etc. My daughter just loved her and instantly related to her. Brooke went above and beyond to make sure we had everything we needed. She matched up jewelry, went through shoes to find the perfect pair, helped us find a great swim suits and her input on what evening gowns to get was dead on. I feel like the three of us formed a bond while we were there. Through 3 hours or more, Brooke stayed right with us and assisted us in every aspect. She even postponed her lunch when she could have easily turned us over to another sales person. There was an instant trust with her and her opinion helped us to pick out great things and to leave there feeling wonderful about our success and purchases. During this day in time customer service is a rarity and I felt like I needed to let you all know what a great job Brooke did. My daughter and I appreciated her help so much. She is a great young woman and we feel like we made a friend that day. She is surely a huge asset to you all. Thanks!
My daughter and I visited your store on March 10th, 2013 after having found you through an online search. Even though it was a bit overwhelming and crowded when we walked through the door, we were warmly greeted and given directions by the kind employees at the front desk. After our second rotation in the dressing room, my daughter found a dress she loved and we ordered it that day. I am writing to tell you about our sales associate, Princess Davis. She was wonderful! Princess quickly connected with my daughter and made the experience of visiting your store a very pleasant one in the midst of a very chaotic atmosphere. She was kind, patient, warm, and genuinely happy to help. Princess is the reason we will consider returning to your store for future formal needs and for recommending Cinderella’s Closet to our friends.
Sincerely, Ruby Olive
I wanted to say how impressed I was with your store!! Ale was our sales associate and she is fabulous!! She is super patient and very helpful. My daughter had the time of her life today — trying on the dresses and modeling them. We will send a pic of her on pageant day. Thanks so much for the great experience!
Sincerely, Sloan Passmore and Jules Passmore
We had a great time yesterday trying on gowns with my little princess, Kailey! Thanks for making her first experience of buying a “big girl” dress so special!
Only place in Atlanta area with a great selection.
I am delighted about above-and-beyond customer service and am a loyal customer! I had an ordering complication, and not only did Randy and Brittany take care of me, but both did so with graciousness and a true smile. WOW!!!! And gown arrived today.
All around it is A-plus plus plus!